I registered for the Profitable Practice Secrets online workshop but nearly did not attend as I was rammed with work and wasn’t sure I could commit the uninterrupted time (2 mornings) when there were so many other pressures on my time. I also work in a very specialised, niche practice with non-typical clients so I was not sure if it would be relevant to my firm. I am glad I did attend because the workshop gave me a different way of looking at things. Some of the changes would require overhauling the ways my firm does business (which will take time), but there were also “quick wins” learned that can immediately be put to use. I would say that the workshop was definitely a wise investment of my time and would highly recommend it to others.

I wanted to find out more about how to make my practice profitable whilst still maintaining a good work/life balance. Finding time in the working week to take a day off to attend a workshop is difficult but I found the workshop to be really beneficial. It really made me think about what I needed to do to make the best use of my time and make the business run more efficiently. Since attending the workshop I have started to improve our systems so that we can utilise the support staff in a more efficient way and keep salary costs to a minimum. Michelle was very helpful and knowledgeable and I would certainly attend one of her events again.

I found Michelle’s ‘Profitable Practice Growth Secrets’ Workshop to be everything I wanted it to be. Practical, structured and with enough pressure to be present and deliver but more importantly it secured the time to think. The other attendees were friendly, supportive and critically, honest about their journeys and the challenges they faced. Together with the practical application and work deliverables set, this represented the most value for me. I came away with a greater motivation and much bigger plans for the business and I have signed up to the Profitable Practice Programme to work with Michelle over the next 12 months to implement those plans. If you’re serious about building your practice (at any stage or turnover) I would highly recommend Michelle and her team.

We found the ‘Profitable Practice Secrets’ 1 day workshop a breath of fresh air. It has invigorated us to look at our business in a new way and given us the confidence to employ new methods with the aim of boosting our profitability but not at the personal cost of our personal lives.

“I decided to attend the online (virtual) version of The Profitable Practice Secrets Workshop because I’m based in Australia. I wanted help to improve and grow and I wasn’t disappointed. Michelle has clearly put a lot of thought into presenting her information in a format that is understandable and ready to be applied, highlighting key issues without being overly complex, and using catch phrases, diagrams and tools. She is a good presenter, and I enjoyed the format of the online workshop, including the opportunity to interact with other lawyers in break out “rooms”and open discussions. Although attending the workshop helped me see that my practice was probably in worse shape that I had initially thought, it also gave me valuable tools and the knowledge that improvement was feasible though a systematic approach targeting the right areas. I am very happy to recommend Michelle’s workshop to other lawyers.

Thanks for the great workshop on Wednesday (Profitable Practice Secrets). I felt energised by itand I really connected with the excellent profitable practice model that the workshop and your programme is based around. I intend implementing the guidance that you provided and to draw up a game plan to attract more of the right clients and to focus on prescribing value to what I do. I have definitely had the ‘come and get me’ approach and that needs to change. I found you truly inspirational and I rarely give away praise so readily. Keep up the great work.

We attended the Profitable Practice Secrets workshop because we wanted help in launching a new area of practice and pick up a few ideas to help boost our existing marketing efforts. As lawyers we are, I think, naturally suspicious and inherently sceptical of accepting others’ ideas and buying into the possibility that we don’t know what is best for our own firms. The difference with this particular workshop over others I have attended is the focus on the practical; whereas other business seminars stop at identifying problems, very few provide firms with an idea of what to do about them – we now have an extensive ‘to do’ list but we have also have far greater peace of mind and a roadmap of how to get to where we want to be. The insights provided went far beyond what we wanted to achieve with implications across all practice areas. We now have a clarity and confidence that was previously absent. I would challenge anyone to go along to the workshop and not come out at the end feeling that worries have been dissipated and replaced by clarity, a sense of direction and the skills to put everything into action.

I wanted to find out more about how to make my practice profitable whilst still maintaining a good work/life balance. Finding time in the working week to take a day off to attend a workshop is difficult but I found the workshop to be really beneficial. It really made me think about what I needed to do to make the best use of my time and make the business run more efficiently. Since attending the workshop I have started to improve our systems so that we can utilise the support staff in a more efficient way and keep salary costs to a minimum. Michelle was very helpful and knowledgeable and I would certainly attend one of her events again.

A well-delivered, thoroughly engaging session, with eye-opening and potentially game changing tips and advice. Thank you!

Michelle’s insightful and skilful advice and strategies are readily apparent from her blogs but her ‘Profitable Practice Secrets’ 1 day workshop really brought home just how much impact she can have on a firm’s profits. One of her tips has revolutionised my conversion rate. Highly recommended and I have signed up to her Profitable Practice Programme as a result.

The Profitable Practice Secrets Workshop was thought provoking, giving rise to lots of fresh ideas when considering firm strategy. For me it has emphasised the need for an holistic approach to change in all areas of the business, be that at firm-wide and departmental level, to be applied to business planning, process change, BD/marketing, recruitment and all key decisions.

I found Michelle’s Profitable Practice Secrets to be a comprehensive day that unlocked the mysteries of the manageable steps required to get more clients and increase profits without working more hours. The ideas presented showed that small changes can make a big difference. I found the working examples really helpful in bringing the fee income figures to life. The course helped me identify my own personal obstacles and start on a bespoke plan to overcome them that I can now build upon. I came away feeling inspired and energised. The day after the course I was able to put into practice what I had learned. The day was also very useful for hearing other lawyers’ experiences. Definitely worth the money – a day out of the office well spent.

Very useful – Much cheaper than a marketing department!

Very useful – Much cheaper than a marketing department!

I found the seminar exhilarating!

Time very well spent. Probably the best legal seminar I ever attended

I signed up to Michelle’s online 1 day workshop (Profitable Practice Secrets) because I was interested in finding out where the pitfalls were in trying to build up and diversify my business. Within the first 90 minutes I knew Michelle had the answers I were looking for and that the online marketeers and snake oil salesmen I had come across did not. It was a real lightbulb moment for me, and I knew then that I needed Michelle’s ongoing help and am looking forward to working with her further

I attended Michelle’s workshop as I was intrigued to learn how I could improve the quality of my clients, the number of clients and in turn increase profits without having to work harder. I nearly did not attend as I always have significant doubts about workshops of this nature and the claims being made. I am glad that I attended as the workshop was insightful and it opened my eyes to the fact that I have being looking at the securing of new clients as a sales pitch rather than persuading the clients of the need to buy my services and that with small tweaks and changes to the marketing that we do I could see the potential benefits and the potential results that could be produced. I was a little hesitant about how an on-line workshop would work, I was really surprised about how streamlined and pro-active the whole day was. The use of breakout rooms to allow smaller groups to discuss issues and share thoughts and then share this with the whole group worked really well and the delivery and presentation of the course by Michelle simply outstanding

I am truly inspired to change my Firm’s marketing strategy as a direct result of this seminar – it was informative and gave a clear, concise, step by step guide as to how to attract more clients to my Firm, without turning myself into a sales person! – A ‘must attend’ seminar!

Almost didn’t come due to client work but that would have been a major mistake!

What was different about Michelle’s Profitable Practice Secrets workshop was it made sense to me as a solicitor and as a business owner. The guidance was practical and really made me address issues around time management and more effective use of resources there and then. I have already deployed some of the strategies and I also have a plan about how to move forward and it is simple. One advantage of the online workshop was not having to add travel time and costs. Using online ‘breakout rooms’ was a new experience, but my word it focussed the discussions! Having attended a number of webinars –particularly over the last few weeks –I was worried that a whole day would be dull and to be honest I had mentally decided to give it an hour and duck out if need be. When 4.30 came I could have stayed for more! Michelle is not preachy, she just gives you the tools to get things on the right track. I am looking forward to working with her in the future.

This is not just a marketing lesson but an insight it what is blocking up your business and how to improve it by fiding the strategy yourself. One of the best courses been on this year.

Michelle is very easy to listen to. She is a lawyer, with practical business experience and makes a lot of sense. She resonated with our ethos.

I heard about Michelle and her ‘Profitable Practice Secrets’ workshop via a friend who had attended this workshop previously herself. I attended the workshop because I wanted some clarity / structure on running my business, as I had so many ideas and goals but did not know where to start. I am extremely glad I attended as I obtained the clarity and insight that I was looking for. Well worth attending, I would recommend this workshop to anyone.

I just wanted to say how happy we are to have joined your Profitable Practice Programme. You turned me from a business coach cynic to an acolyte! I was recommended to you by a colleague and attended the Profitable Practice Secrets workshop to help grow my business. I nearly didn’t attend because of my cynicism about business coaching generally but I’m glad I did because of the insights and clarity it gave me plus the confidence to move forward.

Michelle is able to convince you are not "wrong", but you need to do something about what you've got right (and correct the rest!).

Thanks for a great seminar. It was genuinely useful and insightful – an all too rare occurrence!

Michelle delivered exactly what was stated on the tin. Very informative and useful seminar

Very useful for any professional, whether or not they have had previous marketing training

I attended an online seminar Michelle held and, having enjoyed that, I wanted to learn more and so booked onto her Profitable Practice Secrets Workshop. I decided to attend because having been in business for a few years I thought it was time to revisit my business strategy and plan for the next few years. I initially had reservations about attending as meant I had to travel to London and I wasn’t sure that the investment would get me on the right track as I often find business courses to be interesting but they do not drill down into the specifics of what to do next. However, I came back from London tired but enthused and wrote my next 3 month plan (that Michelle had helped me formulate that day) on the train back to Manchester!

Excellent. Michelle was so helpful before the event, presented very well and provided lots of useful advice.

I came a way with some great action points.

Thought provoking and time well spent helping to crystalise approach.

Excellent seminar and great eye opener for the business.