“I came to month end in November 2011, and on review realised there were issues with clients which needed to be addressed; I was sure there was one thing I could tweak which would make all the difference. I recalled Michelle’s very generous offer of a thirty minute trouble shooting session; as I know she is a qualified solicitor and well versed in contract law, she would understand the issues and be able to help. She offered a session on the same day, and showed a sophisticated knowledge of the contracts and procedures which, combined with her marketing expertise, and we were able to identify two good action points. We are currently working on the action points, and I am noticing a difference since we put them in place.”

Catherine Spode, Capital Resources Management International, London UK